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Joyce Nafula

@joycenafula

HR Assistant in Dubai supporting candidate communication, interview coordination, and records; seeking a customer service opportunity.

United Arab Emirates

Message

What I'm looking for

I’m seeking an entry-level customer service, customer support, contact centre, or administrative support role in Dubai.

As an HR Assistant at a Security Company in Dubai, I support day-to-day HR and administrative activities. I communicate with candidates and assist with arranging interviews and follow-ups.

I help organise candidate and employee information, maintain records, and handle routine calls and messages professionally, directing enquiries to the appropriate person.

During Administrative / Real Estate Training in Dubai, I practised phone and WhatsApp communication and handling lead information. I also updated property listings and supported basic data and document checks.

I gained exposure to preparing tenancy documentation and assisting with administrative procedures, using online tools and CRM-related workflows as part of training. I’m seeking an entry-level customer service or customer support opportunity in Dubai.

Experience

Work history, roles, and key accomplishments

Current

HR Assistant

Current

Security Company

Support day-to-day HR and administrative activities, including candidate communication, interview coordination, record maintenance, and professional handling of calls and messages.

HR Support Interview Coordination Record keeping Office Administration Communication Skills Confidentiality

Administrative / Real Estate Training

Dubai Real Estate Training

Practised managing phone and WhatsApp communications, handling lead information, updating property listings, and supporting basic data and document checks during training.

Phone Communication WhatsApp Lead Management Data Entry CRM Administrative Procedures