Elfreda Pingulkar

Managed day-to-day administrative and secretarial tasks, including email correspondence, documentation, scheduling, and office coordination. Coordinated with management and internal teams while maintaining accurate records, confidentiality, and professional communication.

Managed student accommodation bookings and customer queries through chat support, ensuring accurate and timely communication. Updated live accommodation catalogues with pricing, availability, and property images, while conducting competitor and policy research.

Provided passenger assistance and customer service at Manohar International Airport, handling enquiries, guidance, and airport-related support. Assisted passengers with check-in, boarding procedures, and general travel information while ensuring a smooth and professional passenger experience.

Pursued a Bachelor of Business Administration with a focus on Travel and Tourism, gaining knowledge in business and tourism management.

Completed higher secondary education in Commerce, building a foundation in business and economics.