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Joyce MASSO-KINGUEJM
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Joyce MASSO-KINGUE

@joycemasso-kingue

Senior Technical Recruiter at American Express GBT Egencia; filled approximately 130 roles across EMEA and the US.

France
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At American Express GBT Egencia, I filled approximately 130 technical and non-technical roles across international markets while managing multiple requisitions in parallel. I worked across EMEA and the US, from intake and proactive sourcing through offers, closing and onboarding.

I partnered with hiring managers to define role requirements, scorecards, success criteria and interview processes. I also supported compensation alignment, market benchmarking and specialised hiring with external recruitment agencies.

At Business & Decision (Orange Group), I developed the recruitment strategy for the Cybersecurity business unit and recruited across Cybersecurity, BI & Big Data, Security, R&D and corporate/support functions. My work there included sourcing, interviews, offer preparation and salary negotiations.

I’ve also contributed to candidate experience, employer branding, early careers and DEI initiatives. I track recruitment KPIs and have improved Talent Acquisition processes through SOPs, technical screening questionnaires and training resources.

Experience

Work history, roles, and key accomplishments

American Express GBT Egencia logoAE

Senior Technical Recruiter

American Express GBT Egencia

Mar 2022 - May 2026 (4 years 2 months)

Owned full-cycle recruitment across multiple international markets for technical and non-technical roles, filling approximately 130 roles while managing multiple requisitions in parallel. Partnered with hiring managers to define hiring strategy, role requirements, and compensation parameters.

AC

Recruitment Specialist

AGH Consulting

May 2019 - Nov 2019 (6 months)

Recruitment specialist in the telecommunications and IT sector.

AUSY logoAU

Recruiter / Sourcer

AUSY

Oct 2018 - Apr 2019 (6 months)

Recruiter and sourcer for aeronautics, space, defense, transport, multimedia and medical research sectors.

CESI Engineering School logoCS

Commercial Associate & Corporate School Relations Manager

CESI Engineering School

May 2017 - Aug 2018 (1 year 3 months)

Commercial associate and corporate school relations manager.

IC

Customer Relationship & Commercial Contact Agent

I-DISPO Conciergerie

Nov 2014 - Mar 2017 (2 years 4 months)

Customer relationship and commercial contact agent.

Manpower Grand Paris Environnement logoME

HR Assistant

Manpower Grand Paris Environnement

Jun 2016 - Dec 2016 (6 months)

HR assistant internship.

RI

HR Assistant

RESO 78 IDF

May 2015 - Sep 2015 (4 months)

HR assistant internship in staffing and placement.

Education

Degrees, certifications, and relevant coursework

LR

L'Ecole du recrutement

Recruitment Certificate, Recruitment

Completed a recruitment certificate in September 2020.

University Paris XII Créteil (UPEC) logoUU

University Paris XII Créteil (UPEC)

Bachelor's Degree, English, Anglophone Studies

Bachelor's degree in English and Anglophone Studies, including literary and audiovisual translation and linguistics.

University Paris XII Créteil (UPEC) logoUU

University Paris XII Créteil (UPEC)

Master's Degree, Foreign Languages Applied to International Business

Master's degree in Foreign Languages Applied to International Business, covering HR management, international marketing, law, and export/import procedures.

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