Open to opportunities

Jovie Jane Intendencia

@joviejaneintendencia

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Registered Nurse and administrative professional delivering accurate records and patient-ready coordination.

Philippines

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What I'm looking for

I’m looking for remote healthcare or administrative work where I can manage documentation and scheduling accurately, keep records compliant, and coordinate smoothly with providers and clients. I’m flexible and available for US/UK/AU time zones, including graveyard shifts.

I’m a Registered Nurse and administrative professional with 10+ years of experience managing documentation, scheduling, and client communication in fast-paced healthcare environments across the UAE and Saudi Arabia. I’m known for strong organization, time management, and attention to detail—especially when handling confidential patient information and maintaining accurate records.

Across multiple roles, I’ve processed and maintained medical records using EclinicalWorks EHR and TrakCare EMR, supported quality assurance through careful record review, and ensured timely communication of results, insurance updates, and billing information. I also bring productivity strength with tools like Microsoft Office and Google Workspace, plus remote collaboration readiness for efficient support across US/UK/AU time zones.

Experience

Work history, roles, and key accomplishments

Medical Surgical Nurse

University Hospital Sharjah

Mar 2023 - Jul 2024 (1 year 4 months)

Processed and maintained accurate medical records for 5+ patients daily using TrakCare EMR, ensuring complete documentation and data protection compliance. Coordinated with physicians and administrative teams and handled secure communication related to insurance approvals and rejections.

Electronic Health Records Medical Records Management Clinical Documentation Data Protection Billing Support Provider coordination Quality Assurance

Drive-Thru Nurse

Menalabs Clinical Pathology

Jun 2021 - Mar 2023 (1 year 9 months)

Entered and maintained digital patient records for 20+ clients daily and documented 100+ daily COVID-19 test records with error checking to maintain data accuracy. Handled patient inquiries, coordinated record updates, and processed payments with corresponding transaction documentation.

Data Entry Typing Data Verification Customer Service

Staff Nurse

Prime Medical Center

Jan 2019 - Feb 2021 (2 years 1 month)

Managed appointment scheduling and follow-ups for weekly clinic operations to support timely patient coordination. Processed and maintained accurate patient records, and communicated lab results, insurance updates, and billing information to 50+ clients weekly.

Appointment Scheduling Compliance Documentation Lab Results Communication Billing Information Communication Client Communication

Pediatric Oncology/Hematology Nurse

King Fahad Medical City

Sep 2011 - Aug 2015 (3 years 11 months)

Processed and maintained accurate medical records for 4–5 patients per shift with strict adherence to data protection and protocol requirements. Reviewed and updated clinical documentation, handled sensitive information with confidentiality, and collaborated with multidisciplinary teams to support organized documentation workflows.

Medical Records Management Clinical Documentation Review Confidentiality