Jovana Josifovski

Managed HR operations and administration including HRIS, contracts, and employee lifecycle. Supported leaders with HR queries and coordinated immigration processes.

Provided day-to-day HR operational support to employees and managers. Prepared HR documents and coordinated onboarding and offboarding processes.

Worked on the cashpoint for payment processing and served customers. Handled accompanying tasks such as filling out NI forms, refunds, and reclamations.

Communicated daily with debtors to collect receivables from partner banks and mobile operators. Conducted negotiation strategies to improve collection outcomes.

Updated HR databases and coordinated communication with candidates. Assisted recruiters with sourcing and screening candidates.

Handled reception, storage, and maintenance of products. Supported customers and worked on the cashpoint and in the warehouse.

Held individual Turkish language classes and trained grammar. Read with candidates to improve their language skills.

Presented products to potential customers and communicated with customers to promote offerings.

Handled email correspondence, typed offers, bids, and contracts. Managed incoming calls, client scheduling, and business documentation.

Worked on field gathering information for articles and participated in writing newspaper articles. Monitored and compiled reports.

Studied at the Faculty of Philosophy, Department of Adult Education.

Attended Belgrade high school.

Earned a C1 English language certificate.

Successfully completed training for HR assistant from November to September 2017.

Earned a Turkish language certificate at A2 level.

Earned a Turkish language certificate at A2 level.

Completed training 'Path to successful entrepreneurship'.

Completed training for helping and assisting with needs for medical, travel, technical, or home assistance.

Completed courses in HR roles, employee relations, recruiting communication, and more.