Josy tech

I’m a results-driven Data Analyst focused on retail operations, with strong experience in sales and executive support. I collect, clean, and organize large retail sales datasets to help teams make faster, smarter decisions in remote or on-site environments.

I’ve built and maintained Excel dashboards to track inventory and performance, turning insights into actionable strategies. In client work, my analysis helped improve restocking efficiency and reduce overstock by 15%, and I regularly translate data into sales and customer experience improvements.

On the commercial side, I generate and nurture leads through outbound calls and WhatsApp outreach, supporting conversion growth. I delivered outcomes like a 30% increase in customer conversions and improved sales performance by 25%, while managing high-volume cold-calling and customer support.

I also bring executive/administrative support strengths—coordinating schedules, maintaining organized records, and supporting smooth client experiences. From running CRM updates with 98% issue-resolution efficiency to automating Excel templates that reduced reporting time by 25%, I add value through attention to detail, integrity, and continuous learning.