OA

Open to opportunities

Onyinye Anyamene

@onyinyeanyamene

Data-focused customer support professional using Excel, Tableau, and empathy to drive satisfaction.

What I'm looking for

I want a role where I use data analysis and technical tools to improve customer satisfaction. I’ll support customers via chat and email, resolve issues quickly, and help teams turn accurate data into clearer decisions and better service.

I’m a dedicated, detail-oriented, and highly passionate professional with experience working with customers and data. I resolve customer issues with empathy and efficiency through chat and email support, while staying focused on accuracy, consistency, and measurable outcomes.

With a background in Computer Science and HND in Computer Science, I’ve built hands-on data capability through my roles and training. At Bhojsons Plc (2019–2025), I accurately input data into spreadsheets and databases, tracked stock levels, reviewed records for errors, and prepared summaries, charts, and reports from entered data—always handling sensitive data securely and following privacy policies.

I also bring commercial and communication strength from customer-facing roles (Unilever Nig Plc, 2015–2016; Leadway Assurance, 2017–2018). As a Data Analyst Assistant at Chams Consortium (2012–2014), I supported business goals by ensuring data integrity, controlling data quality, maintaining system security, and assisting with presentations and meeting scheduling. I’m energized by tech-enabled service and continuously improve how teams use data to support people—backed by my Deloitte Australia Data Analytics job simulation and Tableau dashboard experience.

Experience

Work history, roles, and key accomplishments

BP

Data Entry / Inventory

Bhojsons Plc

Aug 2019 - Mar 2025 (5 years 7 months)

Accurately input data into spreadsheets and databases, tracking stock levels and maintaining error-free inventory records. Reviewed data for consistency, performed regular backups, and produced summaries, charts, and reports while handling sensitive information securely.

Data Entry Inventory Management Microsoft Excel Spreadsheets Data Validation Reporting Data Backup Data Privacy

LA

Sales Executive

Leadway Assurance

Jan 2017 - Jan 2018 (1 year)

Advised customers and introduced new products by building relationships with prospects and maintaining regular contact. Managed high-volume communications across stakeholders and maintained service quality by following organizational standards.

Sales Support Customer Relationship Management Client Communication Lead Follow Up Logistics Coordination

UP

Customer Relations Officer

Unilever Nigeria Plc

Jan 2015 - Jan 2016 (1 year)

Attended to customer queries and promoted company products through events and outreach. Represented the organization as a spokesperson and supported brand visibility during celebrations and programs.

Customer Support Product Promotion Communication Public Speaking

CC

Data Analyst Assistant

Chams Consortium

Jan 2012 - Jan 2014 (2 years)

Supported clients by developing goal-oriented business requirements and ensuring data integrity and quality controls. Assisted with presentations and meeting scheduling while maintaining system security.

Data Quality Control Data Integrity Data Security Scheduling

Education

Degrees, certifications, and relevant coursework

II

Institute of Management and Technology (IMT)

Higher National Diploma (HND), Computer Science

Completed an HND in Computer Science at the Institute of Management and Technology (IMT).

DS

Diploma in Customer Service

Diploma, Customer Service

Completed a Diploma in Customer Service.

Tech stack

Software and tools used professionally

Gmail

Google Workspace

Microsoft Excel

Objective

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