Odumuyiwa Tomisin

Diagnosed and processed customer data to support account onboarding and verification, performing periodic checks to ensure documentation compliance. Collaborated with data verifiers and workflow teams to improve data quality and operational accuracy.

Provided executive-level secretarial and administrative support to the MD, managing calendars, travel, and correspondence while safeguarding sensitive information. Prepared meeting notes and organized logistics to streamline executive time management.

Supported the CEO with administrative tasks, collated weekly/monthly departmental reports for review, and ensured document quality control and compliance with company procedures. Managed internal and external correspondence and developed corporate communication materials.

Supervised site activities to ensure compliance with company rules and safety standards, coordinated site plans and weekly reporting to drive productivity across estates. Maintained relationships with supervisors to resolve employee issues per company policy.

Managed information flow and provided administrative assistance to the managing partner, preparing management reports and presentations and maintaining meeting schedules. Handled confidential communications and liaised with partners and associates.

Responded to client communications and resolved complaints promptly while maintaining customer records and performing data entry to support service operations. Escalated unresolved issues to appropriate teams to ensure resolution.

Planned and managed mall activities in line with objectives, oversaw CCTV operations and managed the mall website and social media accounts. Collated documents and supported general graphics design tasks to maintain operations.

Managed recruitment and selection processes, scheduled and organized interviews, and maintained employee records and contractual documentation for project staff. Supported hiring managers with candidate screening and onboarding logistics.

Answered calls, scheduled appointments, prepared regular reports and correspondence, and maintained filing systems to support branch operations. Assisted with meeting planning and internal communications.

Completed a Diploma in Data Analytics covering data cleaning, visualization, Power Query, SQL, Tableau, Power BI and Python (May 2024–2025).

Completed professional certifications in Human Resource Management, Customer Relations Management, and Project Management (June 2022–June 2023).

Completed National Youth Service Corps (NYSC) service and received the NYSC certificate (June 2022–May 2023).

Grade: CGPA 3.2 (Second Class)

Bachelor of Science in Political Science with CGPA 3.2 (Second Class) from the University of Lagos (2016–2022).

Diploma in Desktop Publishing and Graphics from Optimism ICT Institute (2012–2014).

Awarded the West African Senior School Certificate Examination (SSCE) from Christ Apostolic Grammar School (2006–2014).

Completed primary education and obtained the Primary School Leaving Certificate from St. John Primary School (2001–2006).