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@josuesuazo
Driven IT professional with a strong work ethic and problem-solving mindset.
I am a dedicated IT professional with a Bachelor’s degree in Computing Technology and Software Development from Valencia College, expected to graduate in May 2025. My experience spans several roles, including Shift Leader at Lee's Ice, where I honed my customer service skills and managed daily operations effectively. I pride myself on my ability to maintain inventory levels and ensure customer satisfaction through exceptional service.
Throughout my career, I have developed a solid foundation in software development, cloud computing, and cybersecurity. I am fluent in programming languages such as Java, Python, and C++, and have hands-on experience with modern tools and technologies. My previous roles have equipped me with strong leadership skills, allowing me to train new employees and foster a collaborative team environment.
As I look to grow with a forward-thinking company, I am eager to leverage my technical skills and customer service experience to deliver practical solutions that meet organizational goals. I am committed to continuous learning and adapting to new challenges in the ever-evolving tech landscape.
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Work history, roles, and key accomplishments
Lee's Ice
Jun 2020 - Sep 2023 (3 years 3 months)
Led a team in providing exceptional customer service and maintaining inventory levels. Assisted with daily operations including cash handling and cleanliness, while effectively communicating product knowledge to customers.
Publix
Nov 2019 - Jun 2020 (7 months)
Maintained accurate inventory levels and ensured organized presentation of products. Provided exceptional customer service and collaborated with the team to enhance the shopping experience.
Amazon
Oct 2018 - Nov 2019 (1 year 1 month)
Ensured efficient warehouse operations by stocking and organizing items. Collaborated with team members to meet daily distribution goals while maintaining optimal inventory levels.
Papa John's
Mar 2018 - Nov 2018 (8 months)
Managed customer satisfaction by ensuring quality food service. Handled cash management and trained new employees on company policies.
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