At Matlock LLC, I install and configure servers, operating systems, and network settings to meet organizational requirements. I monitor server performance and uptime, optimizing resources to prevent downtime.
I implement security measures including firewalls, encryption, and access controls, and manage user accounts and permissions. I also develop and maintain backup and disaster recovery plans.
At Knight Point Systems, LLC (Peraton), I diagnosed and resolved network issues as a Network Operations Center (NOC) Systems Administrator. I provided 24/7 incident management and after-hours product support, and managed outages and customer support tickets.
Earlier, as a Network Operations Center (NOC) Technician at Knight Point Systems, LLC (Peraton), I monitored data centre operations and network and telecommunication equipment. At Ace Info Solutions, A Guidehouse Company, I monitored computer systems, databases, and mainframes and carried out backup and recovery operations.
