Joshua Smith
@joshuasmith5
Senior Data Analyst leveraging predictive modeling, ML, and dashboards to drive strategic business decisions.
What I'm looking for
I’m a results-driven Senior Data Analyst with 10+ years of experience transforming complex datasets into actionable business insights. I specialize in predictive modeling, machine learning, interactive dashboard development, and ETL pipeline optimization across banking, hospitality, and manufacturing.
At Citibank, I increased product adoption by 20% through customer segmentation models, reduced churn by 27% using RFM, and improved operational efficiency by 30% by streamlining ETL pipelines. I also build executive-ready KPI dashboards, automate repetitive data-cleaning workflows, and mentor junior analysts to strengthen data visualization and statistical modeling practices.
Experience
Work history, roles, and key accomplishments
Data Analyst Intern
XPO Logistics
Jun 2015 - May 2016 (11 months)
Analyzed transportation data using Excel and MSSQL to improve operational decision-making and create dynamic Excel dashboards for infrastructure metrics. Built automated reporting templates that reduced manual effort and improved data accuracy by 25%, contributing to a 10% increase in delivery efficiency.
Education
Degrees, certifications, and relevant coursework
The University of Texas at Austin
Bachelor of Science in Computer Science, Computer Science
2011 - 2015
Earned a B.Sc. in Computer Science at The University of Texas at Austin from 2011 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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