Open to opportunities

Joshua Rudman

@joshuarudman

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Dynamic manager with expertise in customer service and digital marketing.

South Africa

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What I'm looking for

I am seeking a role that allows me to leverage my management skills and creativity in a dynamic environment, with opportunities for growth and collaboration.

With a Bachelor of Commerce in Law and a TEFL certification, I have cultivated a diverse skill set that spans management, customer service, and digital marketing. My experience as a manager at Suki Sushi & Asian Cuisine allowed me to excel in a fast-paced environment, where I not only provided exceptional service but also developed an online presence that significantly boosted our customer engagement during the pandemic.

In my role as Head Waiter at Cosmos Cocktail Bar, I further honed my ability to create memorable dining experiences while effectively communicating with staff to maintain operational efficiency. My background in online English teaching and tutoring has equipped me with the skills to engage and motivate diverse learners, ensuring their success through tailored lesson plans and constructive feedback.

Experience

Work history, roles, and key accomplishments

Head Waiter

Cosmos Cocktail Bar

Jan 2023 - Dec 2024 (1 year 11 months)

Set up tables and the store, providing excellent dining experiences in a smaller establishment. Recommended wines, beers, and specialty cocktails to increase customer spend-per-head.

Customer Service Wine Recommendation Communication Restaurant Operations Upselling Inventory Management Team Coordination

Manager/Waiter/Social Media Manager

Suki Sushi & Asian Cuisine

Jan 2017 - Dec 2023 (6 years 11 months)

Managed daily operations, ensuring food quality and consistent service from all staff. Created an online presence during COVID, designing the entire menu, promotions, and delivering it to customers through multiple social media platforms (Instagram, Google, Facebook, TripAdvisor) and branding.

Customer Service Social Media Management Content Creation Menu Design Staff Training Brand Management Online Marketing Digital Content Creation

High School Maths, English & Accounting Tutor

Self-employed

Jan 2014 - Dec 2018 (4 years 11 months)

Patiently taught foreign students proper English language, pronunciation, and grammar. Helped high school students achieve outstanding grades in maths and accounting for their final year.

Tutoring English Language Mathematics Accounting Lesson planning Student Motivation Academic Support Curriculum Adaptation

Online English Teacher

MPC Recruitment

Jan 2015 - Dec 2017 (2 years 11 months)

Demonstrated an ability to engage and motivate students in an online environment. Led interactive English lessons for non-native speakers across four countries.