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@vw0
Ambitious hospitality and ESL professional skilled in teaching, customer service, and operations.
I am an ambitious and hardworking hospitality and ESL professional with experience teaching English online and in Thailand, and with operations roles in restaurants and admin positions. I focus on building strong team relationships and delivering high-quality service.
As an ESL teacher I align with curriculum, facilitate class discussions, monitor student progress, and maintain accurate student records, teaching both in-class and online. I hold a 120-hour TESOL and WSET Level 2, and I am experienced in classroom management and student evaluation.
In hospitality I have performed roles from bartender to head waitress and assistant restaurant manager, contributing to pre-opening activities, staff training, and large event support (including FIFA-related events). I was promoted to head bartender within eight months and have experience running bars during high-profile events.
In administrative roles I tracked sales and deliveries, managed inventory, coordinated alternative suppliers, and supported small counter sales. I am eager to continue learning, grow professionally, and contribute to a company that offers development opportunities.
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Work history, roles, and key accomplishments
Self Employed
Jan 2024 - Present (1 year 10 months)
Deliver online ESL instruction aligned with school curricula, monitor student progress, and maintain accurate student records to support learning outcomes.
Le Royal Meridien
Mar 2022 - Dec 2023 (1 year 9 months)
Supported pre-opening operations, trained staff through presentations, and led service teams during major events including FIFA activations, improving service delivery.
Bulgari
Dec 2020 - Mar 2022 (1 year 3 months)
Progressed to head bartender, crafted cocktails and specialty beverages, and upheld service standards while educating guests on wine and beverage etiquette.
Chemical Company
Jun 2019 - Jun 2020 (1 year)
Oversaw sales and delivery tracking for chemical products, managed small counter sales, maintained stock levels, and sourced alternative suppliers during shortages.
The Blue Gem
Feb 2019 - Jan 2020 (11 months)
Led front-of-house service, coached team members on teamwork and service standards, and ensured food safety and quality in a high-volume hospitality environment.
Kru Oum English School
Nov 2017 - Sep 2018 (10 months)
Taught ESL to school-aged students, established classroom procedures, observed and evaluated student performance, and supported social and academic development.
Private Family
Jun 2016 - Jun 2017 (1 year)
Cared for children, modelled social behaviors, and fostered interpersonal and communication skills while supporting daily routines and development.
Degrees, certifications, and relevant coursework
WSET Level 2, Wine and Beverage Studies
2021 - 2021
Achieved WSET Level 2 qualification in 2021 while working in Dubai.
TESOL Certificate (120-hour), TESOL / English Language Teaching
2017 - 2018
Completed an ESL teaching role and applied a 120-hour in-class TESOL curriculum while teaching at Kru Oum English School in Thailand.
120-hour TESOL Certificate, TESOL / English Language Teaching
2017 - 2017
Completed a 120-hour in-class TESOL training program through XploreAsia.
High School Diploma, General Secondary Education
Completed secondary education and obtained a high school diploma in South Africa.
Open Water Diver Certification, Scuba Diving
2014 - 2014
Completed Open Water PADI diving certification (Open Water Diver).
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