Joshua Ogundare

I am a forward-thinking Customer Success Executive with a proven record of success in exceeding targets and delivering measurable results. My expertise lies in motivating operational changes to revitalize and redirect teams, ensuring that both customer and employee needs are met effectively. I excel in understanding customer requirements and implementing strategies that enhance their experience while driving revenue growth.

Throughout my career, I have successfully managed service escalations, communicated customer needs cross-functionally, and developed best practices for customer onboarding. My role at Halifax Bank involved supporting customers through implementation and adoption, ultimately driving long-term success and value. I pride myself on being a trusted advisor to clients, focusing on achieving desired business outcomes and fostering strong relationships.