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@joshuabagoole
Hospitality professional delivering reliable service and strong guest-focused results.
UgandaI am a hospitality professional with hands-on experience in guest service, food service, and housekeeping across hotels and restaurants. I consistently deliver friendly, efficient service, uphold food safety standards, and maintain clean, organized environments while collaborating closely with kitchen and front-line teams.
My background includes roles at international and local properties where I developed strong time management, communication, and problem-solving skills, plus the physical stamina required for fast-paced service environments. I am eager to contribute to a team that values continuous learning and operational excellence.
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Work history, roles, and key accomplishments
Samasco Company
Jan 2022 - Jan 2024 (2 years)
Provided front-of-house service including greeting guests, taking and serving orders, handling payments, and maintaining dining area cleanliness while collaborating with kitchen staff to uphold food safety standards.
Sheraton Hotel Kampala
Jun 2016 - Sep 2019 (3 years 3 months)
Performed room cleaning, linen changes, sanitization, restocking of supplies, laundry tasks, and reported maintenance issues while maintaining guest-focused service and adherence to health and safety procedures.
Jicca Hotel Ntinda
Oct 2015 - Jan 2016 (3 months)
Handled guest seating, order taking, serving food and beverages, processing payments, coordinating with kitchen staff, and maintaining dining cleanliness while following health and safety regulations.
Degrees, certifications, and relevant coursework
Certificate, Hotel and Institutional Catering
2014 - 2015
Grade: Grade 2
Completed a Certificate in Hotel and Institutional Catering, achieving Grade 2 with practical training in catering and hospitality services.
Uganda Certificate of Education, General Secondary Education
2008 - 2011
Completed the Uganda Certificate of Education (U.C.E) with general secondary education coursework.
Software and tools used professionally
UgandaYou can contact Joshua and 90k+ other talented remote workers on Himalayas.
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