Open to opportunities

Josh Duclos

@joshduclos

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Entry-level UX designer leveraging 8+ years in customer-focused sales.

United States

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What I'm looking for

I seek an entry-level UX role where I can apply research-driven design, collaborate cross-functionally, grow technical skills (Figma, prototyping), and work on accessible, user-centered products with mentorship and clear impact metrics.

I am an entry-level UX designer recently certified through the Google UX Design Professional Certificate, bringing practical experience in user research, design sprints, wireframing, prototyping, and accessibility best practices. I combine eight-plus years of sales and client-facing experience with applied UX work—freelance projects and case studies—that demonstrate measurable design impact and strong stakeholder management.

My portfolio work and freelance engagements show end-to-end project ownership: conducting empathy research, defining problems and hypotheses, iterating through low- and high-fidelity prototypes in Figma, and launching responsive websites. I am collaborative, research-driven, and results-oriented, comfortable presenting designs, running usability tests, and translating user insights into intuitive product solutions.

Experience

Work history, roles, and key accomplishments

Current

Sales & Design Consultant

Current

Peak Outdoor Landscape & Pools

Nov 2024 - Present (11 months)

Generated and qualified leads via door-to-door outreach, closing roughly 40% of prospects and designing tailored backyard solutions with 2D plans and 3D CAD renderings to secure client buy-in. Collaborated with clients to align designs to budgets and preferences.

Client Relations 2D Site Plans 3D CAD Sales Lead Generation Consultative Selling Presentation

Current

Freelance UX Designer

Current

Duclos Designs

Jan 2024 - Present (1 year 9 months)

Managed end-to-end UX and web design projects using Figma, Miro, HTML/CSS and Node.js; reduced time-on-task by 25% through user research, A/B testing, and iterative prototyping. Led client relationships from concept to launch, meeting deadlines and design requirements.

Figma HTML CSS Node User Research A B Testing Prototyping Miro Wireframing

Area Manager

Senergy Power

Apr 2023 - Nov 2024 (1 year 7 months)

Managed a 15-person sales team and performed market research on utility costs to educate customers on solar solutions, driving 2–3 closed deals per week through improved coaching and objection-handling strategies. Improved team conversion rates through targeted training.

Team Management Sales Coaching Market Research Objection Handling Customer Education Performance Tracking

Sales Consultant

Lithia Chevrolet of Redding

Jul 2018 - Apr 2023 (4 years 9 months)

Delivered tailored product recommendations to high-end clientele, consistently ranking as a top regional performer and receiving the General Motors Mark of Excellence award for two consecutive years. Built rapport and addressed client pain points to drive sales.

Consultative Selling Customer Relationship Management Negotiation Lead Qualification Sales Performance CRM

Sales Representative

Sprint by S Wireless

Oct 2017 - Jul 2018 (9 months)

Translated customer needs into personalized mobile solutions using active listening, analyzed customer behavior to improve store layouts, and resolved usability issues under pressure to improve in-store experiences.

Active Listening Customer Support Sales Conflict Resolution CRM

Education

Degrees, certifications, and relevant coursework

Google UX Design Professional Certificate

Professional Certificate, User Experience Design

2025 - 2025

Grade: Merit

Activities and societies: Case studies: Encore-Concert Merchandise Mobile App; Encore - Responsive Web Design; Wash The City. Links to freelance project sites: Wash the City, Bel Cielo Beauty.

Completed a comprehensive UX design program covering user research, ideation, prototyping, and visual design with applied case studies and tool training.