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josep mizraimJM
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josep mizraim

@josepmizraim

IT infrastructure engineer at Pollo Feliz securing networks, firewalls, and CCTV systems.

Mexico
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At Pollo Feliz, I lead and administer IT infrastructure to support operational continuity and high availability across branches and corporate offices. I configure and maintain LAN/WLAN networks, secure perimeter access, and manage CCTV and physical security systems.

Previously, at COFICAB and Universidad Autónoma de Durango, I administered Cisco and Fortinet networks and supported enterprise systems. At Universidad Autónoma de Durango, I also developed web modules and scripts to automate technology service tickets.

Experience

Work history, roles, and key accomplishments

PF
Current

Responsable de Sistemas e Infraestructura TI

Pollo Feliz

Jun 2025 - Present (1 year 4 months)

Led and managed the technological infrastructure, ensuring operational continuity and high availability across branches and corporate offices. Configured and maintained LAN/WLAN networks, firewalls, CCTV systems, and servers.

CO

Technical Support & Network Specialist

COFICAB

Jun 2024 - Mar 2025 (9 months)

Maintained and configured Cisco switches and routers in an industrial plant, ensuring network availability. Administered Fortinet firewalls and provided second-level support for CRM/ERP systems.

LS

Técnico Especialista en Cisco

LS-Mobility Solution

Jun 2024 - Sep 2024 (3 months)

Administered and provisioned routing and switching in Cisco networks, implemented filtering policies on Fortinet firewalls, and configured Cisco IP telephony. Supervised CCTV systems and access controls.

Education

Degrees, certifications, and relevant coursework

Universidad Tecmilenio logoUT

Universidad Tecmilenio

Maestría en Inteligencia Artificial, Artificial Intelligence

Completed a Master's degree in Artificial Intelligence in February 2026.

Universidad Politécnica de Durango logoUD

Universidad Politécnica de Durango

Ingeniería en Redes y Telecomunicaciones, Redes y Telecomunicaciones

Earned a degree in Network and Telecommunications Engineering, graduating in February 2022.

Cisco logoCI

Cisco

Cisco Certified CyberOps Associate, Ciberseguridad

Certified as a Cisco CyberOps Associate with a focus on security operations, incident response, and analysis.

IBM logoIB

IBM

Enterprise Design Thinking, Design Thinking

Completed the Enterprise Design Thinking certification from IBM.

Cisco logoCI

Cisco

Introduction to Cybersecurity, Ciberseguridad

Completed the Introduction to Cybersecurity certification from Cisco.

Tecmilenio logoTE

Tecmilenio

Machine Learning Certified, Inteligencia Artificial

Earned a Machine Learning Certified credential from Tecmilenio.

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