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Cesar Colin

@cesarcolin

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Results-driven Network and Telecommunications Engineer with 6+ years experience.

Mexico

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What I'm looking for

I seek a dynamic role that fosters innovation, collaboration, and professional growth.

I am a results-driven Network and Telecommunications Engineer with over six years of experience in network infrastructure, project management, and team leadership. My expertise lies in routing, switching, and cybersecurity, complemented by a strong background in Linux administration and Python scripting for automation. I have a proven track record of leading large-scale technical teams, optimizing workflows, and significantly reducing operational inefficiencies.

Throughout my career, I have successfully designed and implemented scalable network solutions that improve system reliability and drive cross-functional collaboration to meet business objectives. My recent role as Project Support at GUDI involved migrating 118 sites within two months and spearheading the configuration of over 150 Huawei routers and Avaya IP phones, ensuring 100% compliance with security protocols. I am passionate about leveraging my skills to contribute to innovative projects that enhance organizational performance.

Experience

Work history, roles, and key accomplishments

Current

Project Support

Current

GUDI

Oct 2023 - Present (1 year 7 months)

Successfully migrated 118 sites within 2 months and configured 150+ Huawei routers and Avaya IP phones, ensuring compliance with security protocols. Provided real-time technical support, reducing downtime by 35% through proactive troubleshooting.

Avaya Technical Support Security Protocols Troubleshooting Workflow Optimization Team Leadership

Entrepreneur / Owner

Ruffos & Helas

Jan 2023 - Jan 2024 (1 year)

Founded and managed a 100-seat restaurant, overseeing operations, staff management, and financial planning. Negotiated supplier contracts to reduce costs by 15% and implemented marketing strategies that increased customer traffic by 30%.

Business Management Financial Planning Marketing Strategy Operations Management Customer Acquisition

Operations Supervisor

IZZI Telecom

Jan 2018 - Oct 2023 (5 years 9 months)

Led a team of 80+ technicians overseeing 5,000+ service installations monthly. Implemented workflow improvements that reduced service setup time by 10% and improved customer satisfaction scores by 5%. Designed a staff training program that cut installation errors by 15%.

Team Leadership Customer Satisfaction Staff Training Installation Project Management KPI Analysis

Technical Support

Totalplay

Jun 2017 - Dec 2017 (6 months)

Provided Level 2 technical support, resolving 90% of network issues remotely and managing 80+ incident tickets weekly for enterprise clients. Ensured 98% SLA compliance for resolution times.

Technical Support Incident Management SLA Customer Service

Project Integrator

MICSA

Dec 2016 - Jun 2017 (6 months)

Led a 4-person team in delivering networking infrastructure installations on schedule and within budget. Coordinated with vendors to optimize resource allocation and reduce costs by 10%.

Project Management Infrastructure Team Leadership Budget Management Resource Allocation

Education

Degrees, certifications, and relevant coursework

Universidad Internacional de La Rioja

Master's in Design and Management of Technological Projects, Project Management

2019 - 2021

Completed a Master's degree focusing on the design and management of technological projects, equipping with skills in project planning, execution, and evaluation in technology-driven environments.

Escuela Superior de Mecánica y Eléctrica

Bachelor's in Electrical, Electronics, and Communications Engineering, Electrical, Electronics, and Communications Engineering

2013 - 2017

Earned a Bachelor's degree in Electrical, Electronics, and Communications Engineering, gaining a solid foundation in electrical systems, communication technologies, and engineering principles.