JK
Open to opportunities

Joseph kamau

@josephkamau

Driven information security professional with 10+ years of experience.

Kenya
Message

What I'm looking for

I seek a security-focused role in a global organization that values technical expertise and offers opportunities for growth.

I am a driven information security professional with over 10 years of experience in IT support, infrastructure management, systems administration, and cybersecurity. My career has been marked by significant achievements, including improving incident response times by 35% and managing IT budgets exceeding $100K. I have successfully led infrastructure projects that support over 300 users across multiple departments, showcasing my ability to align IT strategies with organizational growth goals.

In my recent role as IT Manager at Golden Tulip Westlands, I implemented IT strategies that reduced downtime by 28% and achieved a 15% cost reduction through effective vendor negotiations. I also designed and delivered internal IT security training, which resulted in a 40% reduction in user-caused incidents. My experience as an Information Systems Security Officer at AZA Finance further honed my skills in managing technical incidents and ensuring compliance with data protection regulations, maintaining a 98% resolution SLA.

I am adept at managing hybrid and fully remote environments, including cloud platforms and endpoint protection systems. I am now looking to leverage my strong technical foundation and remote IT support expertise in a security-focused role within a global organization.

Experience

Work history, roles, and key accomplishments

GW
Current

IT Manager

Golden Tulip Westlands

Aug 2023 - Present (1 year 11 months)

Led implementation of IT strategies, aligning infrastructure upgrades with organisational growth goals, reducing downtime by 28%. Managed procurement and lifecycle of cloud services and storage, achieving a 15% cost reduction through vendor renegotiations.

TH

IT Support Technician

Tribe Hotel

Nov 2015 - Present (9 years 8 months)

Implemented transition from manual to digital systems, reducing administrative time by 50%. Managed fibre optic installations and network expansion to support new property facilities.

Education

Degrees, certifications, and relevant coursework

JKUAT University logoJU

JKUAT University

Bachelor of Science, Computer Science

Studied Computer Science at JKUAT University. The curriculum covered fundamental concepts and principles in the field.

Tech stack

Software and tools used professionally

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Joseph kamau - IT Manager - Golden Tulip Westlands | Himalayas