Joseph kamau
@josephkamau
Driven information security professional with 10+ years of experience.
What I'm looking for
I am a driven information security professional with over 10 years of experience in IT support, infrastructure management, systems administration, and cybersecurity. My career has been marked by significant achievements, including improving incident response times by 35% and managing IT budgets exceeding $100K. I have successfully led infrastructure projects that support over 300 users across multiple departments, showcasing my ability to align IT strategies with organizational growth goals.
In my recent role as IT Manager at Golden Tulip Westlands, I implemented IT strategies that reduced downtime by 28% and achieved a 15% cost reduction through effective vendor negotiations. I also designed and delivered internal IT security training, which resulted in a 40% reduction in user-caused incidents. My experience as an Information Systems Security Officer at AZA Finance further honed my skills in managing technical incidents and ensuring compliance with data protection regulations, maintaining a 98% resolution SLA.
I am adept at managing hybrid and fully remote environments, including cloud platforms and endpoint protection systems. I am now looking to leverage my strong technical foundation and remote IT support expertise in a security-focused role within a global organization.
Experience
Work history, roles, and key accomplishments
IT Manager
Golden Tulip Westlands
Aug 2023 - Present (1 year 11 months)
Led implementation of IT strategies, aligning infrastructure upgrades with organisational growth goals, reducing downtime by 28%. Managed procurement and lifecycle of cloud services and storage, achieving a 15% cost reduction through vendor renegotiations.
Information Systems Security Officer
AZA Finance - BTC Africa
May 2022 - Present (3 years 2 months)
Resolved over 250 technical incidents per month including password resets, installations, and user access configurations, maintaining 98% resolution SLA. Administered firewall and endpoint security solutions, ensuring zero breaches during tenure.
IT Administrator
Trademark Hotel
Jan 2020 - Present (5 years 6 months)
Decreased network downtime by 30% by reorganising infrastructure and introducing predictive maintenance schedules. Conducted internal system audits and upgraded legacy software, leading to a 25% improvement in performance.
IT Support Technician
Tribe Hotel
Nov 2015 - Present (9 years 8 months)
Implemented transition from manual to digital systems, reducing administrative time by 50%. Managed fibre optic installations and network expansion to support new property facilities.
Education
Degrees, certifications, and relevant coursework
JKUAT University
Bachelor of Science, Computer Science
Studied Computer Science at JKUAT University. The curriculum covered fundamental concepts and principles in the field.
Availability
Location
Authorized to work in
Job categories
Skills
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