Joseph Abubakarr Bangura
@josephabubakarrbangu
I keep customer-facing systems reliable through responsive IT support and clear service coordination.
Sierra LeoneWhat I'm looking for
At Dole International Packaged Foods Sierra Leone, I coordinate IT services, vendor communication, and operational priorities while keeping customer-facing operations reliable.
Previously, I supported business systems, Microsoft 365, SharePoint, VPN, SAP, core banking, Internet Banking, and ATM services across Dole and Union Trust Bank. I've handled urgent incidents, maintained accurate records, coordinated escalations, and created practical user guidance and remote training.
I'm known for calm communication, dependable follow-through, and making systems easier for people to use.
Experience
Work history, roles, and key accomplishments
IT Lead
Dole International Packaged Foods
Nov 2024 - Present (1 year 9 months)
Coordinate IT services, vendor communication, and operational priorities across the organization. Respond to urgent requests, clarify user needs, and ensure issues are resolved or escalated promptly.
Education
Degrees, certifications, and relevant coursework
Dole International Packaged Foods Sierra Leone
IT Lead, Information Technology
2024 -
IT Lead coordinating IT services, vendor communication, and operational priorities across the organization.
Availability
Location
Sierra LeoneAuthorized to work in
Job categories
Skills
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