Jose Guardia

I’m an Experienced, bilingual Logistics and Operations Specialist with more than a decade in global supply chain, order management, and customer support. I’m fluent in English and Spanish, and I focus on operational excellence and client satisfaction.

Across my roles in Panama and international operations, I’ve owned end-to-end workflows from order entry and procurement through invoicing, shipment documentation, and SLA-driven issue resolution. I manage high-volume data with 98–99% accuracy and support pre-sales activities like quoting and RFP validation.

My toolkit includes SAP, Oracle R12, and multiple systems (Zoho, Procore, Hedberg, Citrix), plus process optimization through documentation, cross-functional collaboration, and root cause analysis. I bring a continuous-improvement mindset to timesheets, billing, RMAs/FOC processing, EDI data transmission, and compliance with international trade requirements.