At Corporación ISC Bunkerramo de Venezuela, I provided technical support for administrative systems and Qmatic queue management platforms for retail clients. I also installed and maintained V-count people-counting sensors and fiscal printers.
I managed incidents using the ITIL methodology through Jira / Service Desk and administered Wi-Fi networks to support system availability. Earlier, I maintained IT infrastructure and installed or configured software at Alimentos Bereshit, C.A. and Abstraga, C.A.
