JAJorindel Akrong
@jorindelakrong
Experienced Quality Assurance Officer with a focus on customer satisfaction.
GhanaWhat I'm looking for
I am a dedicated Quality Assurance Officer with over 7 years of experience in quality checking, quality control, internal auditing, and testing. My journey in this field has been marked by a strong commitment to ensuring product excellence and customer satisfaction. I have successfully increased customer retention by 20% and reduced material waste by 35% in my previous roles, demonstrating my ability to drive efficiency and quality in production processes.
Throughout my career, I have honed my skills in inspecting products, conducting tests, and maintaining meticulous records of inspections. I pride myself on my adaptability and quick problem-solving abilities, which have allowed me to thrive in dynamic environments. My experience as a Quality Senior Supervisor has equipped me with the knowledge to manage waste in production, create effective production plans, and train new team members, all while ensuring adherence to safety protocols and quality standards.
Experience
Work history, roles, and key accomplishments
Quality Controller
Dignity Dtrt Apparel Ltd.
Jan 2016 - Present (9 years 5 months)
Performed durability, functionality, and safety tests to validate product quality and performance using standardized methods. Maintained detailed records of inspections, noting deviations or defects found to ensure traceability and quality control.
Quality Checker
Dignity Dtrt Apparel Ltd.
Jan 2016 - Present (9 years 5 months)
Inspected products, performed basic testing, and reported issues while documenting findings. Ensured raw materials and finished products met specifications through meticulous examination and precise measurement tools.
Quality Senior Supervisor
Dignity Dtrt Apparel Ltd.
Jan 2016 - Present (9 years 5 months)
Reviewed customer feedback and understood customer demands and expectations of products and services. Managed waste in production and improved efficiency within production processes.
Internal Auditor
Dignity Dtrt Apparel Ltd.
Jan 2016 - Present (9 years 5 months)
Provided support for all facets of the internal audit quality system program, including audit preparation, execution, feedback, and necessary re-audits. Provided training materials for the several stages of the data quality process and pinpointed areas that needed instruction.
Machinist and Quality Assurance
PHL Rubber Makers
Jan 2015 - Present (10 years 5 months)
Increased customer retention by 20% and reduced waste of materials by 35%. Improved product recommendations, increased sales, and boosted production by 30% within the same working hours.
Education
Degrees, certifications, and relevant coursework
Social Advance Inst.
High School Certificate, General Arts
Activities and societies: Major: Core Subjects | Minor: Economics, Government, Literature
Completed a High School Certificate with a focus on General Arts. Studied core subjects along with Economics, Government, and Literature.
Missions Multimedia
Certificate, Screenplay and Act
Activities and societies: Major: Act Directing | Minor: Camera Handling and Acting
Undertook studies in Screenplay and Act, focusing on Act Directing. Gained experience in Camera Handling and Acting.
Availability
Location
GhanaAuthorized to work in
Job categories
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