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jordy User

@jordyuser1

Message

I support beauty and skincare clients through clear guidance, scheduling, payments, and warm service.

United States

Message

I've supported beauty and skincare clients at Glowing Beauti and Studio 1 of 1, helping people get clear answers, choose services, and feel cared for from first contact through follow-up.

At Glowing Beauti, I managed remote client support by phone and online messaging, scheduled and rescheduled appointments, updated booking records, and sent confirmations and follow-up messages.

At Studio 1 of 1, I served as the first point of contact for salon clients, handling check-in, checkout, appointment changes, client records, and payment processing while coordinating with stylists.

As a licensed cosmetologist, I bring beauty and skincare knowledge alongside a warm, professional communication style, careful recordkeeping, and calm issue resolution.

Experience

Work history, roles, and key accomplishments

Remote Client Services and Scheduling Assistant

Glowing Beauti

Oct 2025 - Aug 2026 (10 months)

Provided warm, timely client support by phone and online messaging, answering questions about beauty and skincare services and helping clients choose appropriate options. Scheduled and rescheduled appointments, updated client and booking records, sent confirmations, and completed follow-up messages.

Customer Experience Beauty and Skincare Product and Service Guidance Phone and Digital Communication Issue Resolution Client Follow up Appointment and Service Support Client Record Accuracy Booking and Client Management Systems Microsoft Word Excel and Outlook Google Workspace Confidentiality Remote Work

Front Desk and Client Services Assistant

Studio 1 of 1

Mar 2024 - Sep 2025 (1 year 6 months)

Served as the first point of contact for salon clients, creating a welcoming experience across phone and in-person interactions. Explained beauty services and product options, answered questions clearly, and helped clients make informed choices based on their immediate needs.