Open to opportunities

Jordan Taylor

@jordantaylor2

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Experienced HR professional skilled in recruitment, HR operations, and Microsoft Office.

United States

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What I'm looking for

I'm seeking an HR role focused on recruitment and HR operations where I can apply PeopleFirst, SharePoint, and Excel skills, improve processes, and contribute in a collaborative, organized team environment.

I am a Human Resources Specialist with hands-on experience in recruitment, HR operations, and personnel action processing within the Florida Department of Corrections.

I manage end-to-end recruitment tasks — processing personnel action requests and pay changes, calculating pay exceptions, running background checks, and posting central office advertisements. I regularly use PeopleFirst, SharePoint, Axiom Pro and Excel to log data, run reports, and maintain accurate applicant records.

I bring strong organizational skills, attention to detail, and a customer-service mindset, able to work independently or collaborate with colleagues. I enjoy applying logical problem-solving to improve HR processes and support effective staffing outcomes.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Specialist

Current

Florida Department of Corrections

Jun 2023 - Present (2 years 2 months)

Manage non-security recruitment and process personnel action requests using PeopleFirst and SharePoint, handle pay exceptions and calculate accredited hiring bonuses, and run background checks across multiple systems.

SharePoint Microsoft Excel Background Checks Recruitment

Personnel Service Specialist

Florida Department of Corrections

Jan 2022 - Jun 2023 (1 year 5 months)

Advertised security positions regionally and processed applications using PeopleFirst and SharePoint, maintained eligibility spreadsheets in Excel, and uploaded and retrieved personnel documents in Axiom Pro.

SharePoint Microsoft Excel Communication Scheduling

Personnel Technician

Florida Department of Corrections

Apr 2021 - Jan 2022 (9 months)

Processed laterals, demotions, promotions, and data-entry tasks; initiated and completed PARs for SSU promotions/demotions and maintained organized personnel records.

Data Entry Microsoft Excel PAR Processing Document Management Time Management Personnel Records

Customer Service Representative

Keith Lawson Company

Sep 2020 - Apr 2021 (7 months)

Handled high-volume inbound and outbound calls, resolved customer issues, scheduled appointments, assisted with accounts payable/receivable tasks, and maintained customer account communications.

Customer Service Scheduling Accounts Payable Problem Solving Account Management

Administrative Clerk

Amazing Mail Solutions

Nov 2019 - Sep 2020 (10 months)

Performed cashier and administrative duties including package tracking, inventory restocking, preparing print and signage orders, and scheduling fingerprinting appointments while supporting QuickBooks and payroll tasks.

POS Inventory Management Quickbooks document preparation Scheduling Customer Service

Server / Host / Expo

Donkeys Bar and Grill

Feb 2017 - Nov 2019 (2 years 9 months)

Provided front-of-house service including seating guests, expoing food, answering phones, and assisting with HR tasks such as W-2 distribution while delivering consistent customer service.

Customer Service Seating Hosting POS Teamwork Time Management