Open to opportunities

Jordan Al-Muhtaseb

@jordanal-muhtaseb

Message

Motivated assistant store manager focused on sales, customer satisfaction, and clear communication to hit targets.

United States

Message

What I'm looking for

I’m looking for a sales and management role where I can set clear daily targets, delegate effectively, and resolve issues quickly—keeping customers satisfied while driving strong results.

I’m an assistant store manager who’s driven to advance my career in sales and management. I bring a detail-oriented approach, strong communication, and the ability to understand customer needs with empathy—then work with my team and management to resolve issues fast.

In addition to store leadership, I’ve built experience in banking roles including Teller, Sales and Advice, and Relationship Banking Supervisor/Assistant Branch Manager—earning NMLS certification. I’m focused on time management, delegating tasks appropriately, controlling expenses, and using tools like Microsoft Excel and Google Docs to stay organized and deliver results.

Experience

Work history, roles, and key accomplishments

Assistant Store Manager

TDBank

Aug 2025 - Jan 2026 (5 months)

Managed daily targets and coached employees to support achievement of sales goals by quarter end. Focused on clear communication, issue resolution, and maintaining a productive work environment.

retail management Sales Goals Employee Coaching Customer Service Time Management

Relationship Banking Supervisor

UniBank For Savings

Oct 2023 - Aug 2025 (1 year 10 months)

Supervised banking activities while providing sales and advice to customers. Greeted visitors, uncovered customer needs, and worked with team management to resolve issues.

Relationship Banking Team Supervision Verbal Communication Customer Service

Store Supervisor

TDBank

Jun 2023 - Oct 2023 (4 months)

Provided sales support and guidance to customers by uncovering their needs. Managed documentation and helped maintain a healthy, collaborative working environment.

Sales Support Customer Service Proofreading Team Collaboration Attention To Detail Independent work

Teller Manager

TDBank

Nov 2021 - Jun 2023 (1 year 7 months)

Handled teller responsibilities and supported branch operations with a focus on accuracy and customer service. Maintained a consistent standard of attention to detail and contributed to resolution of customer and team issues.

Customer Service Attention To Detail Proofreading Verbal Communication Team Support

Front-End GSA Manager

Target Corporation

Dec 2018 - May 2021 (2 years 5 months)

Led front-end operations as a mentor and helped manage daily store needs through strong communication and time management. Supported a positive customer experience and coached team members to resolve issues.

Mentoring Customer Service Verbal Communication Time Management Independent work

Retail Cashier

Target Corporation

Oct 2017 - Aug 2018 (10 months)

Served customers as a cashier while maintaining a welcoming, professional presence. Applied attention to detail to support smooth front-end operations.

Customer Service Attention To Detail Communication Reliability Teamwork Independent work