At AGU / IBAMA, via Carbon IT, I developed ServiceNow workflows to optimize critical processes and implemented REST and SOAP API integrations that improved efficiency by 15%.
I worked with ITSM modules using JavaScript, Java, Python, and SQL, and provided advanced technical support and system diagnostics for the Coordination of Systems sector.
As a PIBIC/CNPq developer and researcher at UnB, I worked on low-code solutions with Mendix and chatbot integrations with GPT and Gemini. My research also included an RF-controlled ablator hardware project using a PCB and Python.
