Jonni Mateo RosarioJR
Open to opportunities

Jonni Mateo Rosario

@jonnimateorosario

Dedicated shipping coordinator with extensive logistics and customer service experience.

United States
Message

What I'm looking for

I am looking for a role that values efficiency and customer satisfaction, with opportunities for growth.

I am a detail-oriented Shipping Coordinator with a strong background in logistics and customer service. Currently, I work at MSI International, where I manage the shipping of various products, ensuring quality service and effective communication with customers. My experience includes processing shipping documents, resolving shipment issues, and maintaining organized records, which has significantly improved operational efficiency.

Previously, I served as a Shipping Clerk and Sales Assistant at 11R Sales, where I collaborated with the warehouse team to ensure timely order fulfillment. I implemented new shipping procedures that reduced errors and improved customer satisfaction. My role involved training new employees and maintaining positive relationships with carriers, which contributed to reliable transportation services.

With a GED from Eagle High School, I have developed strong organizational skills and a proactive approach to problem-solving. I am fluent in Spanish, which enhances my ability to communicate effectively with diverse customers. I am passionate about delivering exceptional service and continuously improving processes in the shipping and logistics industry.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

ES

Eagle High School

GED, General Studies

1999 - 2000

Completed the General Educational Development (GED) program, demonstrating proficiency across core academic subjects. This credential signifies a strong foundation in essential knowledge and skills.

Tech stack

Software and tools used professionally

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Jonni Mateo Rosario - Shipping Coordinator - MSI International | Himalayas