Open to opportunities

Jonathan User

@jonathanuser5

Message

Resilient property management and customer service professional with strong interpersonal skills.

France

Message

What I'm looking for

I’m seeking a dynamic, team-focused role in property or customer-facing services where I can apply adaptability, responsibility, and grow my skills in rentals, client relations, and operations.

I’m a former high-level athlete turned property management and customer service professional, experienced in monitoring renovations, preparing rentals, managing short-term rentals (Airbnb), and handling guest relations. I’ve supported accounting tasks and delivered client-focused service that built customer loyalty.

I hold a BTS in Negotiation and Digital Customer Relations and I speak French (C2), English (B2–C1) and German (A2). I’m seeking a dynamic, team-oriented role where I can apply my adaptability, responsibility and strong work ethic.

Experience

Work history, roles, and key accomplishments

Real Estate Intern

SCI 7 Rue Kempf

Sep 2024 - Jun 2025 (9 months)

Monitored renovation and maintenance works, assisted with rental preparation and accounting, and managed short-term rentals and guest relations.

Property Management Accounting Support Vendor Management

ÉS

Customer Service Advisor

Électricité de Strasbourg

Sep 2022 - Aug 2024 (1 year 11 months)

Welcomed and advised clients, identified needs to offer tailored services, and contributed to building customer loyalty.

Customer Service CRM Communication Conflict Resolution Relationship Management

Event Sales Representative

Bibiche Strass Dentaires

Set up and managed an event booth, prospected clients, and sold services at Eurockéennes de Belfort.

Prospecting

Education

Degrees, certifications, and relevant coursework

CCI Campus Alsace

Brevet de Technicien Supérieur (BTS) Negotiation and Digital Customer Relations, Negotiation and Digital Customer Relations

2022 - 2024

Completed a BTS in Negotiation and Digital Customer Relations with a focus on sales, customer relationship management and digital tools.

Lycée Louis Pasteur

French Baccalaureate, Mathematics & Physics-Chemistry

2018 - 2021

Activities and societies: Special section: High-level sports (Pole Vault)

Obtained the French Baccalaureate with majors in Mathematics and Physics-Chemistry and participated in a special high-level sports section (Pole Vault).