Jonathan User
@jonathanuser4
Experienced Professional Services Consultant specializing in ERP solutions.
What I'm looking for
I am an experienced Professional Services Consultant with over 10 years of expertise in ERP solutions, particularly Infor SunSystems and Epicor ERP. My focus is on business process optimization and ensuring seamless transitions for clients across various sectors, including NGOs, multinational corporations, hospitality, agriculture, and insurance. I excel in stakeholder management and client consultation, driving digital transformation and maximizing ROI.
Throughout my career, I have managed full-cycle ERP implementations, conducted gap analysis, and delivered end-user training to ensure high adoption rates. My role at Innovative Apps Ltd has allowed me to collaborate with technical teams to design custom dashboards and reports, providing actionable insights for businesses. I am committed to enhancing operational efficiency and delivering tailored solutions that meet organizational needs.
Experience
Work history, roles, and key accomplishments
ERP Functional Consultant
InnovativeApps Ltd
Oct 2018 - Present (6 years 9 months)
Managed full-cycle Epicor ERP implementations for agricultural clients across Africa and Europe. Conducted gap analysis, aligning ERP capabilities with operational requirements, and configured financial and operational modules for optimized workflows. Collaborated with technical teams to design custom dashboards, reports, and integrations.
Senior ERP Consultant
IlangaSystems Ltd
Jul 2015 - Oct 2018 (3 years 3 months)
Spearheaded Infor SunSystems deployments, enhancing financial management across various industries. Led data migration projects, ensuring seamless transitions from legacy systems. Designed customized financial reports, driving better business decision-making.
Junior ERP Consultant
IlangaSystems Ltd
Jul 2010 - Jul 2015 (5 years)
Assisted in deploying Infor Applications including SunSystems, Query & Analysis, IPOS, Credit Hound, and QlikView BI. Conducted system testing and validation, ensuring accurate functionality before deployment. Developed technical documentation for customized ERP solutions and delivered post-implementation support.
Intern, Application Consultant
IlangaSystems Ltd
Mar 2010 - Jun 2010 (3 months)
Assisted with the installation and configuration of FMS applications for clients. Conducted testing and documentation, ensuring system readiness before deployment.
Education
Degrees, certifications, and relevant coursework
Jomo Kenyatta University of Agriculture & Technology
Bachelor of Science, Information Technology
Completed a Bachelor of Science in Information Technology. Gained foundational knowledge in IT principles and practices.
Kenya School of Professional Studies
Advanced Diploma, Information Technology
Obtained an Advanced Diploma in Information Technology. Further developed skills in various IT domains.
Kenya School of Professional Studies
Diploma, Information Technology
Earned a Diploma in Information Technology. Acquired initial expertise in IT fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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