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WM@williammarcellus
Experienced ERP Techno-functional consultant with a focus on optimization.
KenyaI am a seasoned ERP Techno-functional and Pre-sales consultant with over eight years of experience, specializing in Microsoft Dynamics NAV/Business Central and various cloud-based applications. My career has been marked by successful ERP implementations across diverse industries, including trade, manufacturing, and NGOs. I am passionate about leveraging technology to help clients achieve their business objectives and optimize their processes.
Throughout my career, I have demonstrated my ability to manage and support ERP projects effectively, ensuring that systems are tailored to meet specific client needs. My technical expertise includes system customization, data migration, and user training, which have led to significant improvements in operational efficiency and user satisfaction. I hold a Bachelor's degree in Business Information Technology and have acquired certifications in Docker and Azure, further enhancing my ability to deliver innovative solutions.
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Work history, roles, and key accomplishments
SGNewtech KE
Jan 2024 - Present (1 year 10 months)
Currently working as a Senior Implementation Specialist focusing on system customization and development for various ERP solutions. Responsibilities include preparing functional requirements, system setup for Microsoft Business Central, Azure, and other platforms, as well as user training and support.
Sendy Limited
Jan 2022 - Jan 2024 (2 years)
Worked as a Business Applications Associate focusing on system configurations and user onboarding for various modules in Microsoft Dynamics. Achievements include enhancing operational efficiency and implementing advanced warehousing solutions.
Software Group
Jan 2021 - Dec 2022 (1 year 11 months)
Served as an Implementation Specialist responsible for system customization and integration of ERP solutions. Key achievements include implementing Priority ERP on Huawei Cloud and enhancing team efficiency through a knowledge base.
Premier Analytics
Aug 2019 - Jul 2020 (11 months)
Worked as an ERP Techno-Functional Consultant focusing on Dynamics NAV and Business Central projects. Responsibilities included developing customizations and providing user support, leading to significant improvements in client operations.
DataposIT Limited
Oct 2017 - Jul 2019 (1 year 9 months)
As an ERP Functional Consultant, I participated in product demos and system implementations, focusing on client requirements and ensuring successful project delivery with a notable reduction in post-deployment issues.
The Good Earth Group
Jan 2017 - Sep 2017 (8 months)
Managed IT operations for multiple restaurants, overseeing network systems, POS systems, and user support. Responsibilities included maintaining server environments and ensuring smooth IT operations.
Novacom Systems Limited
Feb 2016 - Nov 2016 (9 months)
Worked as a Micros Oracle Consultant, implementing and training clients on system functionalities. Achievements include successful implementations at various client sites, enhancing operational efficiency.
Degrees, certifications, and relevant coursework
JTBachelor of Business Information Technology, Business Information Technology
2012 - 2015
Grade: Second Honors
Completed a Bachelor of Business Information Technology with a focus on integrating business processes with technology. Achieved Second Honors.
KCSE, Secondary Education
2008 - 2011
Completed the Kenya Certificate of Secondary Education (KCSE) with a focus on foundational education and computer skills.
Software and tools used professionally
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