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Catherine Wanjiru

@catherine_wanjiru

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Experienced ERP consultant specializing in Dynamics 365 Business Central.

Kenya

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What I'm looking for

I am seeking a role that allows me to leverage my ERP expertise while fostering collaboration and innovation within a dynamic team.

As a dedicated professional with extensive knowledge in Dynamics 365 Business Central ERP development and implementation, I pride myself on my problem-solving skills and expertise in best practices. My experience encompasses thorough requirement analysis, documentation, solution development, deployment, and ongoing support. I thrive in cross-functional teamwork environments, adapting systems to meet evolving demands.

Currently, I serve as the Head of Implementation Services Department at Dynasoft Business Solutions, where I lead and mentor my team while conducting business analysis and developing tailored solutions for our clients. My role involves quality assurance of developed solutions and engaging in client-facing activities, ensuring that our customers receive the highest level of support and training. Previously, I worked as a Systems Functional Consultant, where I honed my skills in requirements gathering and systems design, further enhancing my ability to deliver effective solutions.

Experience

Work history, roles, and key accomplishments

Current

Head of Implementation Services Department

Current

Dynasoft Business Solutions

May 2023 - Present (2 years 1 month)

Led and mentored a team in the implementation services department, overseeing business analysis, documentation, and custom solution development. Ensured quality assurance of developed solutions and engaged in extensive client-facing activities including training, reviews, and user acceptance testing.

Leadership Mentorship Business Analysis Solutions Development Quality Assurance Client Engagement User Acceptance Testing

Systems Functional Consultant (D365BC ERP)

Dynasoft Business Solutions

Sep 2019 - Apr 2023 (3 years 7 months)

Conducted comprehensive requirements gathering and documentation, including Fit Gap and Functional Requirement Documents. Designed and documented systems through System Design and Solution Blueprints, while actively engaging in client-facing activities such as training, dry runs, and user acceptance testing.

Requirements Gathering Documentation Systems Design Solution Blueprint Client Engagement User Acceptance Testing

ICT Attachee

Ministry of Labor and Social Protection

May 2019 - Aug 2019 (3 months)

Performed computer repairs and troubleshooting, ensuring all hardware was in optimal working condition. Managed software installation and maintenance, providing essential user support to staff.

Troubleshooting Maintenance Installation User Support

Education

Degrees, certifications, and relevant coursework

Kenyatta University

Bachelor of Science, Computer Science

Graduated with a Bachelor of Science in Computer Science, achieving a Second Class (Upper Division) Academic Achievement Award. Specialized in Information Systems.