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@catherine_wanjiru
Experienced ERP consultant specializing in Dynamics 365 Business Central.
As a dedicated professional with extensive knowledge in Dynamics 365 Business Central ERP development and implementation, I pride myself on my problem-solving skills and expertise in best practices. My experience encompasses thorough requirement analysis, documentation, solution development, deployment, and ongoing support. I thrive in cross-functional teamwork environments, adapting systems to meet evolving demands.
Currently, I serve as the Head of Implementation Services Department at Dynasoft Business Solutions, where I lead and mentor my team while conducting business analysis and developing tailored solutions for our clients. My role involves quality assurance of developed solutions and engaging in client-facing activities, ensuring that our customers receive the highest level of support and training. Previously, I worked as a Systems Functional Consultant, where I honed my skills in requirements gathering and systems design, further enhancing my ability to deliver effective solutions.
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Work history, roles, and key accomplishments
Dynasoft Business Solutions
May 2023 - Present (2 years 6 months)
Led and mentored a team in the implementation services department, overseeing business analysis, documentation, and custom solution development. Ensured quality assurance of developed solutions and engaged in extensive client-facing activities including training, reviews, and user acceptance testing.
Dynasoft Business Solutions
Sep 2019 - Apr 2023 (3 years 7 months)
Conducted comprehensive requirements gathering and documentation, including Fit Gap and Functional Requirement Documents. Designed and documented systems through System Design and Solution Blueprints, while actively engaging in client-facing activities such as training, dry runs, and user acceptance testing.
Ministry of Labor and Social Protection
May 2019 - Aug 2019 (3 months)
Performed computer repairs and troubleshooting, ensuring all hardware was in optimal working condition. Managed software installation and maintenance, providing essential user support to staff.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
Graduated with a Bachelor of Science in Computer Science, achieving a Second Class (Upper Division) Academic Achievement Award. Specialized in Information Systems.
Kenya Certificate of Secondary Education, General Studies
Completed Kenya Certificate of Secondary Education (KCSE) at Bishop Gatimu Ngandu Girls High School. Achieved a Mean Grade of A (82 Points).
Software and tools used professionally
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