jonathan polo gulay
@jonathanpologulay
Virtual Assistant transitioning from Robinsons Supermarket Corporation, experienced in Excel reporting and ERP workflows.
PhilippinesWhat I'm looking for
At Robinsons Supermarket Corporation, I prepared business analyses from spreadsheet data to support operational recommendations and ensured compliance with receiving guidelines and document security protocols.
Across retail operations roles, I monitored supplier and stock databases, coordinated merchandise movements, and managed schedules and business communications. I'm transitioning into a Virtual Assistant capacity, bringing advanced Microsoft Excel skills and experience with SAP and JDA/MMS workflows.
Experience
Work history, roles, and key accomplishments
Store Manager
Robinsons Supermarket Corporation
Nov 2013 - Oct 2018 (4 years 11 months)
Prepared detailed business analyses and compiled spreadsheet data to provide executive recommendations for operational improvement. Ensured 100% compliance with corporate receiving guidelines, document security protocols, and operational workflows.
Assistant Store Manager – Selling Operations
Robinsons Supermarket Corporation
Mar 2005 - Nov 2013 (8 years 8 months)
Monitored data registries and stock replenishment databases for top suppliers and critical SKUs. Supervised, trained, and monitored performance metrics for department heads, delivering objective tracking feedback.
Department Head – Fresh | Grocery
Robinsons Supermarket Corporation
Oct 2003 - Mar 2005 (1 year 5 months)
Supported brand expansion initiatives by coordinating logistics and operational setup for new physical branch openings. Resolved escalated customer inquiries and maintained high service-level consistency.
Sales Clerk – Grocery
Big R Supercenter
Apr 2003 - Sep 2003 (5 months)
Monitored digital inventory logs to track item availability against physical visual merchandising standards. Coordinated alongside section heads to track overstock, handle aging inventory, and log expiration data.
Customer Service Associate - Bagger
Big R Supercenter
Nov 2002 - Apr 2003 (5 months)
Assisted front-end processing teams to optimize transaction speeds and maintain data entry precision.
Education
Degrees, certifications, and relevant coursework
APEX Global / ECCI Venture
Complaints Management, Complaints Management
2017 - 2017
Completed the Complaints Management training in April 2017.
Robinsons Supermarket Corp. HR
Effective Business Presentation, Business Presentation
2017 - 2017
Completed the Effective Business Presentation training in March 2017.
Robinsons Supermarket Corp. HR
Managing Conflict in the Workplace, Conflict Management
2017 - 2017
Completed the Managing Conflict in the Workplace training in April 2017.
Robinsons Supermarket Corp. HR
Becoming a Positive Influence, Personal Development
2015 - 2015
Completed the Becoming a Positive Influence training in April 2015.
Colegio de Los Baños
Bachelor of Science in Accountancy, Accountancy
1996 - 2012
Pursued a Bachelor of Science in Accountancy from 1996 to 2012.
Brainworks Asia Consultancy
Professional Image Enhancement Workshop, Professional Development
2010 - 2010
Completed the Professional Image Enhancement Workshop in May 2010.
CORE Consultants
Supervisory Development Program, Supervisory Development
2005 - 2005
Completed the Supervisory Development Program in July 2005.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
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