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Jona SerjaniJS
Open to opportunities

Jona Serjani

@jonaserjani

I grow international markets through client relationships, multilingual communication, and hands-on customer support.

Italy
Message

What I'm looking for

I'm looking for an international, multicultural role where I can grow markets, build client relationships, use my language skills, and contribute to commercial strategy, customer support, and operational improvement.

At RIPET SRL, I manage international client acquisition, coordinate shipments and trade fairs, and build long-term relationships with agents, partners, and customers across international markets.

I support machine installations on site, deliver training to customers and staff, and handle contracts, certifications, compliance documentation, and foreign-language business communication. I also collaborate with the Social Media team to align digital communication with commercial objectives and promote company solutions through LinkedIn.

With a Master’s degree in Foreign Languages for International Communication focused on English and Spanish, I bring multicultural communication, market research, problem-solving, and relationship-building to commercial work.

Experience

Work history, roles, and key accomplishments

OO

After School Assistant

Oasi Giovani Onlus

Feb 2022 - May 2025 (3 years 3 months)

Aided students with learning difficulties in completing assignments and studying. Conducted recreational activities and built positive relationships with children, parents, and staff.

LP

Waitress

Lord Byron Pub

Nov 2018 - May 2019 (6 months)

Optimized customer experience by serving guests with a positive attitude. Processed payments using POS terminals and maintained knowledge of menu selections.

DA

School Internship at a Notary's Office

Doc. Paolo Amianto

May 2016 - Jun 2016 (1 month)

Prepared mandated documentation for official or public records and handled phone calls.

AU

School Internship at an Insurance Agency

Assicurazioni UnipolSai

May 2015 - Jun 2015 (1 month)

Filed documents, proofread newsletters, and registered information on databases. Handled phone calls and responded to emails on behalf of staff.

Education

Degrees, certifications, and relevant coursework

University of Turin logoUT

University of Turin

Master's Degree, Foreign Languages for International Communication

2022 - 2025

Master's degree in Foreign Languages for International Communication, specializing in English and Spanish. Thesis on translation theories and practices.

University of Turin logoUT

University of Turin

Bachelor's Degree, Linguistic Mediation Sciences

2018 - 2022

Bachelor's degree in Linguistic Mediation Sciences with a focus on Spanish and English.

IE

IIS Arimondi - Eula

High School Diploma, Administration, Finance, and Marketing

2013 - 2018

High school diploma in Administration, Finance, and Marketing from IIS Arimondi - Eula.

Tech stack

Software and tools used professionally

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