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Jonahlyn Ting

@jonahlynting

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Virtual assistant with GBS Concept Advertising Inc. experience in customer support, records, and reservations.

Philippines

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What I'm looking for

I'm seeking a Virtual Assistant opportunity in a remote work environment where I can support administrative and customer-related tasks.

At GBS Concept Advertising Inc., I maintained business and customer information and supported daily marketing and business operations.

I responded to customer inquiries by email and phone, coordinated reservations with clients, and assisted with sales invoicing and documentation.

At JobFix Manpower Services, I processed employee records, updated company documentation, monitored attendance using internal systems, and supported recruitment and hiring processes.

At Beam Express Courier, I entered data and updated pending delivery lists, recorded damaged and returned items, and handled customer communication by phone and email. I'm currently pursuing studies in Information and Technology and am available for remote work.

Experience

Work history, roles, and key accomplishments

Marketing Assistant

GBS Concept Advertising Inc.

Jun 2023 - Feb 2025 (1 year 8 months)

Provided administrative support for daily marketing and business operations, maintained accurate business and customer information, and responded to customer inquiries via email and phone. Coordinated reservations, assisted with sales invoicing, and supported dispatching and production-related coordination.

Administrative Support Data Entry Customer Support Email Management Phone Communication Reservation Coordination Invoicing Documentation Dispatch Coordination Client Communication Microsoft Office Excel

Administrative Assistant

JobFix Manpower Services

May 2022 - Nov 2022 (6 months)

Processed and maintained employee records, assisted with employee-related administrative concerns, and updated company documentation and policies. Monitored employee attendance, supported recruitment and hiring processes, and performed routine administrative and record-management tasks.

Employee records management Administrative Support Documentation Attendance Management Recruitment support Records Management Microsoft Office Excel

Encoder/Staff

Beam Express Courier

Sep 2015 - Aug 2016 (11 months)

Performed accurate data entry and updated pending lists for daily deliveries, answered phone calls, and assisted with customer communication. Recorded damaged and returned items, communicated with clients via email, and maintained organized delivery records.

Data Entry Customer Support Phone Communication Email Communication Records Management Documentation Administrative Support