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Jo Jackson

@jojackson

I deliver friendly, accurate retail customer service across fuel, grocery, cash handling, and store operations.

Australia
Message

I've supported customers at BP Australia in Daylesford since 2018, serving customers cheerfully, answering enquiries with integrity, balancing tills, training new employees, and maintaining coffee and fuel-site safety checks.

Previously, I spent more than 12 years with Coles Group, where I scanned and bagged purchases, finalised payments, assisted with visual merchandising, and worked effectively in fast-paced retail environments. Across 35+ years of customer service, I bring strong POS, cash handling, merchandising, communication, and adaptability skills.

Experience

Work history, roles, and key accomplishments

Coles Group logoCG

Customer Service Assistant

Coles Group

Mar 2004 - Oct 2016 (12 years 7 months)

Greeted customers, scanned and bagged items, and finalized payments. Assisted with visual merchandise and demonstrated strong interpersonal skills in a team environment.

Education

Degrees, certifications, and relevant coursework

KS

Kelmscott Senior High School

Secondary School Certificate, General Studies

1983 - 1985

Completed Year 10 at Kelmscott Senior High School from 1983 to 1985.

Tech stack

Software and tools used professionally

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