Open to opportunities

Johnny Meintel

@johnnymeintel

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Tech support representative and cloud computing enthusiast focused on problem-solving.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to leverage my technical skills while providing excellent customer support in a collaborative environment.

I am a dedicated customer service professional with a passion for technology and a strong aptitude for problem-solving. My experience as a Tech Support Representative at Costco Wholesale has honed my skills in troubleshooting hardware, software, and network issues. I excel at breaking down complex technical problems into simple, understandable solutions, ensuring that users receive the support they need.

Throughout my career, I have consistently delivered exceptional customer experiences by managing support tickets, coordinating with second-level teams, and contributing to knowledge bases. My previous roles in retail have further developed my ability to prioritize customer satisfaction while maintaining accuracy and efficiency in high-pressure environments. I am committed to continuous learning and professional growth, currently pursuing a B.S. in Cloud Computing at Western Governors University.