Johan Rodríguez

I am a dedicated software developer and virtual assistant with a strong background in logistics and customer service. My education in Software Engineering from ITLA, combined with my hands-on experience, has equipped me with the skills to manage complex projects and deliver results efficiently. I have a proven track record of improving processes, as evidenced by my role at Sajacks Transport, where I implemented strategies that led to a 15% reduction in delivery times.

Currently, I am enhancing my technical skills through the Google IT Automation program while working remotely as a Customer Service Representative at Uncommon Goods. My technical expertise includes a wide array of programming languages and tools such as Python, SQL, and FastAPI, as well as cloud technologies like AWS and Azure. I am passionate about leveraging technology to solve problems and improve customer satisfaction, and I thrive in fast-paced environments where adaptability and teamwork are essential.