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Johana Matute

@johanamatute

Planning Operations Specialist at VF Servicios de Honduras who tested the SAP S/4HANA Polaris transition and documented workflows.

Honduras

Message

At VF Servicios de Honduras, I manage purchase requisition and purchase order data in SAP S/4HANA Polaris, from creation and updates through closure.

During the SAP S/4HANA Polaris transition, I served as Lead Tester and primary point of contact. I also streamlined workflows and led system training for Sourcing Analysts.

I authored SOPs for Infor Nexus and SAP S/4HANA, and conducted audits of master data and transactional records to address discrepancies.

Earlier, I supported customers at KM2 Solutions LLC and managed daily operations, inventory procurement, and financial planning for Comedor Centroamericano. I also interned in project auditing and operations at RYC Inmobiliaria.

Experience

Work history, roles, and key accomplishments

Current

Specialist, Planning Operations

Current

VF Servicios de Honduras

Mar 2018 - Present (8 years 8 months)

Executed end-to-end creation, maintenance, and closure of Purchase Requisitions and Purchase Orders in SAP S/4HANA Polaris. Led system migration testing and authored SOPs for Infor Nexus and SAP S/4HANA.

SAP S 4HANA

InforNexus

Master Data Management SOP Documentation System Testing Process Improvement Data Integrity Technical Support

Customer Service Associate

KM2 Solutions LLC

Feb 2014 - Mar 2018 (4 years 1 month)

Delivered high-tier support for subscription management, service inquiries, and escalation resolutions. Provided interim management coverage and facilitated onboarding and technical training for new hires.

Customer Service Subscription Management Escalation Resolution Training Onboarding