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Joe Pranoto MarseloJM
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Joe Pranoto Marselo

@joepranotomarselo

Enterprise delivery leader at Epicor, contributing to USD 400K in Southeast Asia deals and governing APAC ERP portfolios.

Indonesia
Message

At Epicor Indonesia, I work across presales and solution architecture for enterprise opportunities in Southeast Asia. I contributed to securing USD 400K in deals, and align qualification, solution design, scope, and delivery readiness.

At sa.global Indonesia, I governed 5–9 concurrent transformation projects across seven APAC countries and maintained a 95% project go-live rate. I also held regional accountability for delivery service revenue and gross margin.

I built a delivery toolkit that included three Power BI portfolio dashboards, tiered WBS templates, a career ladder, and hiring assessments. I also led presales solutioning that contributed to $5.6M in Dynamics 365 Business Central contracts over five years.

Earlier, at GuildMaster Inc., I built Dynamics NAV from zero for the Indonesia site and led its manufacturing implementation and knowledge transfer to China. I also implemented warehouse process changes with WMS and barcode automation, reducing import receiving time by 90%.

Experience

Work history, roles, and key accomplishments

EI
Current

Principal Business Solution

Epicor Indonesia

Nov 2024 - Present (1 year 11 months)

Presales and solution architect for enterprise opportunities across Southeast Asia; contributed to securing USD 400K in deals on strategic accounts including Mahakam Beta Farma, Sekar Fuji Food, and Sunchirin. Work at the front of the delivery lifecycle — qualification, solution design, scope alignment, and delivery readiness — aligning what is sold with what can be delivered.

SI

Delivery Lead

sa.global Indonesia

May 2013 - Oct 2024 (11 years 5 months)

Held regional accountability for delivery service revenue and gross margin across seven APAC countries, reviewed directly by the APAC Regional Director. Governed 5–9 concurrent enterprise transformation projects, maintaining a 95% go-live rate through weekly portfolio reviews, delivery checkpoints, and early intervention on at-risk projects.

GI

IT Manager & Consultant

GuildMaster Inc.

Jul 2007 - May 2013 (5 years 10 months)

Directed IT strategy and business systems across four international operations in the United States, Hong Kong, China, and Indonesia. Led a 7-person IT and functional team with oversight of 34 divisional data-entry staff.

IP

Presales, Consultant, Project Manager

Interdata Bhakti Mulya, PT

Jan 2005 - Dec 2007 (2 years 11 months)

Managed Navision projects from qualification through negotiation, closing, and delivery; one project became a Microsoft case study for its efficiency.

Education

Degrees, certifications, and relevant coursework

University of Bina Nusantara logoUN

University of Bina Nusantara

Bachelor of Science, Computer Science

1996 - 2002

Earned a Bachelor of Science in Computer Science from the University of Bina Nusantara, completing studies from 1996 to 2002.

Microsoft logoMI

Microsoft

Microsoft Certified Professional, Dynamics NAV 5

Holds Microsoft Certified Professional (MCP) certification in Dynamics NAV 5, covering Financial, Manufacturing, Trade & Inventory.

Tech stack

Software and tools used professionally

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