Open to opportunities

Joe Moore

@joemoore

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Technical Project Manager driving infrastructure modernization and measurable operational improvements.

United States

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What I'm looking for

I seek a hands-on IT leadership role driving infrastructure modernization and cross-functional projects, with opportunities for technical ownership, vendor collaboration, and measurable operational impact.

I am a Technical Project Manager with a Master’s in Information Technology Project Management and a proven track record leading technical initiatives across enterprise environments. I specialize in aligning IT strategy with business objectives, using Agile and Waterfall methodologies to deliver projects on scope, schedule, and budget.

Throughout my career I have led cross-functional teams to modernize infrastructure, reduce downtime, and optimize costs—achieving outcomes such as a 40% decrease in operational system downtime, 25% productivity improvements, and 15% reductions in hardware/software costs. I combine hands-on technical skills in systems, network integration, and VOIP with strong vendor management and risk mitigation capabilities.

I thrive in high-stakes environments engaging stakeholders and C-level executives to drive critical business outcomes, while mentoring teams and improving operational processes. I bring practical experience in project tools (MS Project, Jira, Confluence, Smartsheet), endpoint deployments, and IT support that consistently improves reliability and first-call resolution metrics.

Experience

Work history, roles, and key accomplishments

Current

Technical Project Manager

Current

WestRock Recycling

Jan 2025 - Present (1 year 1 month)

Managed full project lifecycle for infrastructure modernization across 5 facilities, improving organizational productivity by 25% and reducing system downtime by 40% through coordinated deployments and vendor negotiations.

Project Management Microsoft Project Jira Vendor Management Risk Management Agile Change Management

Technology Specialist

Dublin City School District

Jan 2021 - Jan 2025 (4 years)

Led 300+ endpoint installations and network expansions, increasing throughput by 35% and saving $10K+ annually via hardware lifecycle planning and VOIP/system deployments.

Network Infrastructure Structured Cabling VoIP Troubleshooting Network Operations

Assistant Manager

Hibbett Sports

Jan 2019 - Jan 2021 (2 years)

Directed a 15-person retail team, increasing store revenue by 15%, cutting turnover by 30%, and achieving 99% inventory accuracy through improved training and scheduling.

Team Leadership Staff Training Inventory Management Scheduling Retail Operations Recruitment Customer Service

Technology Support Intern

Cobb County School District

Jan 2018 - Jan 2021 (3 years)

Supported district-wide tech rollouts across four schools with 95% deployment accuracy, documented installation protocols, and resolved 20+ critical hardware failures through validation testing.

Troubleshooting Deployment Documentation Ticketing Systems Validation

Education

Degrees, certifications, and relevant coursework

National University

Master of Science, Information Technology Project Management

Master of Science in Information Technology Project Management completed at National University, San Diego, focusing on IT project management methodologies and governance.

Benedict College

Bachelor of Science, Computer Engineering

Bachelor of Science in Computer Engineering from Benedict College with coursework and practical experience in hardware, networking, and systems support.