Joeman Santiago
@joemansantiago
Team member / leader with expertise in driving team excellence and client success.
What I'm looking for
As a seasoned Team Lead, I have consistently demonstrated my ability to drive team excellence, work ethics, and work-life balance. My experience in leading teams has equipped me with the skills to ensure the success of our clients, ultimately contributing to the success of the company. With a strong background in customer trust and safety, I have honed my expertise in ensuring account security assurance and serving as a liaison between internal departments.
My experience in business administration has given me a solid understanding of business management and operations.
Throughout my career, I have demonstrated my adaptability and versatility, having worked in various roles, including claims and deactivation specialist, customer trust and safety specialist, and accounts operation servicing specialist. I am confident in my ability to bring value to any organization, leveraging my skills and expertise to drive success.
Experience
Work history, roles, and key accomplishments
Part of the team to achieve excellent workmanship, work ethics, and work-life balance, contributing to the success of clients and the company in various areas of account servicing, know-your-customers, customer trust & safety and claims & remediation
Created high-resolution files for print-ready soft copies in various formats, focusing on digital artwork, logos, and branding.
Conducted daily operation checklists, weekly audits, and ensured standard process adherence.
Assisted in daily store operations, sales achievement planning, and executions.
Education
Degrees, certifications, and relevant coursework
Joeman hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
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