Joel Ekpo

I’m a remote-focused Virtual Assistant with experience handling inbound and outbound customer inquiries through email and chat. I help customers quickly with first-line troubleshooting, while keeping follow-up records accurate.

In my accounting support roles, I performed bookkeeping tasks such as data entry, invoicing, and expense tracking. I also managed client correspondence and scheduling to keep processes moving smoothly.

I’ve supported clients remotely as a Copyright Manager / Technical Assistance professional by monitoring and managing digital content for copyright compliance. I’ve also trained clients on basic software use and account management using cloud-based tools.

My objective is to secure a remote job in a reputable organization where I can use my customer support, accounting, and technical assistance skills to improve client satisfaction, drive efficiency, and support organizational growth while advancing my career development.