Jocelynn Paisley

I bring a detail-oriented, accuracy-first mindset to guest-facing operations—especially where data integrity and organized records directly improve how teams respond and serve. I’m motivated by work that supports consistent, reliable service and stronger communication.

As a Guest Services Associate at The Donkey Mill Art Center, I elevated visitor engagement through personalized front-line experiences that increased repeat attendance and strengthened community relationships. I also streamlined guest inquiry management, event registrations, and facility tour coordination by implementing data cleaning and mail merge processes, reducing administrative response times.

At Kona Village Resort, I delivered fine dining experiences while maintaining a 95%+ guest satisfaction rating and managing up to 6 tables during peak service. I used strong menu and wine pairing knowledge to upsell premium beverages and specialty dishes, increasing average check size by 20%.

I enjoy collaborating cross-functionally—supporting artists and staff to ensure art exhibitions, workshops, and cultural events run smoothly. I’m excited to bring my organized approach, time management, and welcoming communication to meaningful missions like Jobs for Humanity.