Joceelyn Reyes
@joceelynreyes
I coordinate bilingual patient services, healthcare administration, referrals, scheduling, insurance verification, and confidential medical records.
EcuadorWhat I'm looking for
I've supported patient services at Women’s Health Specialist of Central Florida and Global Health Care for Adults, coordinating scheduling, referrals, insurance verification, copayments, medical records, and patient follow-up.
I also bring operations, executive support, banking, and customer service experience, including leading daily operations at Martin Cocina. As a native Spanish speaker with advanced English proficiency, I help patients and medical staff communicate clearly while handling confidential information with care.
Experience
Work history, roles, and key accomplishments
Operations Manager
Martin Cocina
Feb 2024 - Nov 2025 (1 year 9 months)
Oversaw daily operations and supervised a four-person team, ensuring efficient coordination and consistent customer service. Managed cash handling, bank deposits, invoicing, expense control, and administrative records with accuracy and attention to detail.
Education
Degrees, certifications, and relevant coursework
ICPR Junior College of Puerto Rico
Associate of Science, Management and Marketing
Grade: Cum Laude
Graduated Cum Laude with an Associate of Science in Management and Marketing.
Colegio María Auxiliadora
High School Diploma, Business Administration
Earned a High School Diploma in Business Administration with a focus on Secretarial Studies.
Tech stack
Software and tools used professionally
Availability
Location
EcuadorAuthorized to work in
Salary expectations
Job categories
Skills
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