Data analyst, application support, data science.

Joaquin Acevedo
@joaquinacevedo
Data and business intelligence support specialist at NielsenIQ who automated SQL query performance with Python and Excel.
What I'm looking for
I was part of the Data and Business Intelligence department, maintaining process documentation and handling internal client queries. I configured backend changes using SQL Server and tracked tickets in Jira.
I also used Python and Excel's Py function to automate and accelerate SQL query performance, and collaborated on templates to prevent recurring errors. At Reloadly, I tested and managed APIs using Postman and supported customers with product issues.
Right now I am built machine learning models like Random Forest, XGBOOST, SVM and by using Tensorflow.
Experience
Work history, roles, and key accomplishments
Part of the Data and Business Intelligence department, maintained process documentation, managed internal client queries, configured tools using SQL Server and Jira, and optimized data handling with Python and Excel.
Tech Support Specialist
Reloadly
Feb 2023 - Oct 2023 (8 months)
Created and managed tickets via Hubspot, tested and managed APIs using Postman, monitored system alerts, and resolved issues through root cause analysis.
Freelance Data Analyst
Itecsoft
Jul 2022 - Feb 2023 (7 months)
Generated monthly reports using advanced Excel functions, leveraged data visualization tools, and automated data collection and cleaning processes with Python.
Improved collection efficiency through timely follow-ups, collaborated with sales and accounting to resolve billing disputes, and managed credit notes and revised invoices.
Education
Degrees, certifications, and relevant coursework
UNIR
AI Specialization, Artificial Intelligence
Currently pursuing an AI Specialization.
Agustiniana University
Quality Management Specialist, Quality Management
2022 - 2022
Completed a Quality Management Specialist program from February 2022 to November 2022.
Sergio Arboleda University
Engineer, Systems and Telecommunications Engineering
2008 - 2015
Earned a degree in Systems and Telecommunications Engineering from 2008 to 2015.
Realtech Institute
SAP Basis Knowledge, SAP Basis
2014 -
Completed SAP Basis Knowledge training in 2014.
Availability
Location
Salary expectations
Job categories
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