JOANNA UY
@joannauy
I streamline operations, manage customer relationships, and support teams as a virtual assistant.
What I'm looking for
I've supported ET Fitness remotely through social-media lead generation, post scheduling, Google Docs administration, payment monitoring, troubleshooting, and client inquiries.
At Titans Exterior Property Cleaners, I handled office management and scheduling, including quotations, invoices, marketing collateral, social-media posts, and all-around back-office support. I also worked as a remote DM Setter for Na’iyma Chew, qualifying warm and cold leads and booking discovery calls.
At Okashi Tempations Food Services, I managed back-of-the-house operations across HR, finance, and purchasing, reduced operational expenses, maintained vendor relationships, and audited financial standards. As a Procurement Officer at Yes Marketing, I forecast procurement needs, managed inventory and suppliers, analyzed sales trends, and negotiated pricing, payment terms, and logistics.
My earlier customer service experience at Metropolitan Bank and Trust Co. involved teller transactions, daily cash reconciliation, receipt organization, and account inquiries. I bring attention to detail, time management, problem solving, multitasking, and a practical approach to improving productivity.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
ET Fitness
Jan 2025 - Present (1 year 9 months)
Handled lead generation via social media, scheduled posts, created Google Docs, and performed administrative functions. Monitored client payments, troubleshot problems, and addressed inquiries.
Education
Degrees, certifications, and relevant coursework
University of San Carlos
Bachelor of Science, Industrial Engineering
2002 - 2007
Bachelor of Science in Industrial Engineering from the University of San Carlos from 2002 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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