Open to opportunities

Joan Karanja

@joankaranja

Message

Hello. My name is Joan Karanja a data enthusiast based in Nairobi Kenya.

Kenya

Message

What I'm looking for

I am looking for a job that aligns with my background in analytics and communication. I am excited about opportunities to contribute my skill sets in analysis and data visualizations to a dynamic team. I also value a company that fosters professional growth and innovation.

“Joan Karanja is currently studying data analytics. With a background in communications she has seamlessly transitioned into the realm of data-driven insights and problem solving. Having honed her skills at an automotive company such as data collection and cleaning, she also showed diligence and commitment. Her passion for solving complex problems is evident in her pursuit of data-driven solutions. As an aspiring senior data analyst, she possesses a genuine curiosity about the evolving landscape of the data industry over the next decade. With a unique blend of communication expertise, leadership acumen, and a profound interest in data analytics, Joan Karanja is poised to make a significant impact in the dynamic world of data-driven decision-making.”

Experience

Work history, roles, and key accomplishments

Current

Head of customer service/ Junior data analyst

Current

perryfresh

Apr 2019 - Present (6 years 2 months)

Head of customer care to communicate and record orders. Respond to clients and ensure shipping and logistics are in order ahead of dispatch.
Monitor stock levels and identify purchasing needs.
Office assistant to ensure hiring processes run smoothly. Analyzing and going through CVs for interviews and company's training programs. Junior analyst to monitor and track all orders.

Data Collection Data Cleaning Customer Care Customer Support Customer Service Data Analysis

Data Analyst

Executive AutoGlass

Jan 2017 - Feb 2020 (3 years 1 month)

Cleaning and analyzing large data sets from shipping department where we facilitate the items out for shipping and any pending orders. Analyzing which products were fast moving and creating dashboards to interpret the data better.

Data Analysis MS Excel Communications