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Joana Soto

@joanasoto

Business analytics professional at Altostratus | Telefónica Tech who cut cloud onboarding cycle times by 33% through process analysis.

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At Altostratus | Telefónica Tech, I developed BigQuery and Looker dashboards for portfolio performance and FinOps, helping customers and internal stakeholders follow project spending and cloud optimization.

I led a technical team of three on automation and process improvements across onboarding, renewals, and operational controls. By analyzing processes, lead times, and bottlenecks, I helped reduce cloud onboarding cycle times by 33%.

At FundsPeople, I maintained Salesforce databases and implemented data validation in Python and R. I also analyzed campaign audiences and engagement with SQL and Looker, and supported evaluation and testing for a generative AI solution.

Across roles at Sephora, DAF Trucks | PACCAR Inc, and Gorillas | Last-Mile Delivery, I worked on supply chain planning, commercial reporting, and operational KPIs. At Gorillas, my KPI tracking contributed to a 12% improvement in delivery punctuality.

Experience

Work history, roles, and key accomplishments

Business Operations Sr. Analyst

Altostratus | Telefónica Tech

Apr 2024 - May 2026 (2 years 1 month)

Developed BigQuery and Looker dashboards for portfolio performance and FinOps, led a technical team of 3 for automations, and achieved a 33% reduction in cloud onboarding cycle times.

BigQuery Looker Google Cloud Platform AWS Salesforce Jira FinOps N8n Cloud Functions APIs Process Improvement KPI Design Automation

Data & Strategy Analyst

FundsPeople

May 2023 - Apr 2024 (11 months)

Maintained and enhanced Salesforce databases, implemented data validation in Python and R, and improved marketing campaign performance through SQL-based segmentation and Looker dashboards.

Salesforce Python R SQL Looker Data Quality Marketing Analytics Generative AI

Supply Chain Business Analyst

Sephora

Dec 2022 - May 2023 (5 months)

Evaluated product flow, stock levels, and demand planning across ecommerce and retail channels, tracking KPIs such as Sell-Through Rate and Inventory Turnover. Supported migration of RELEX from SAP.

Supply Chain demand planning Inventory Management KPI Tracking Relex SAP Ecommerce Retail

Sales Analyst

DAF Trucks | PACCAR Inc

Jan 2022 - Dec 2022 (11 months)

Extracted and analyzed large commercial datasets using SQL, developed Power BI dashboards and quarterly business reports, and evaluated commercial campaigns to support strategic planning.

SQL Power BI Excel Data Analysis Sales Analytics KPI Monitoring Market Analysis

Planning & Performance Intern

Gorillas | Last-Mile Delivery

Jun 2021 - Jan 2022 (7 months)

Tracked operational KPIs including delivery time and on-time delivery performance using Excel and MixPanel, contributing to a 12% improvement in delivery punctuality.

Excel Mixpanel KPI Tracking Data Analysis Operations Last Mile Delivery