Jinuka Tehan
@jinukatehan
Product-focused banking professional experienced in digital product development and customer-centric UX design.
Sri LankaWhat I'm looking for
I am a product-focused banking professional with hands-on experience in digital product development, process optimization, and customer-centric design within financial services.
At Nations Trust Bank I assisted end-to-end product lifecycles for flagship digital solutions including mobile banking and FriMi, contributing to UI/UX design, wireframes, customer journeys, BR documentation, and UAT.
I translate complex business requirements into clear process maps and actionable wireframes, bridging business, design, and technology while improving operational efficiency and service quality.
I am collaborative, analytical, and design-minded, with experience in stakeholder engagement, market research, and testing; I aim to build scalable digital products and continue growing in product management and UX roles.
Experience
Work history, roles, and key accomplishments
Banking Assistant - Digital Products
Nations Trust Bank PLC
Jan 2025 - Present (11 months)
Supported end-to-end delivery of flagship digital banking solutions (mobile, web, ATM/CRM, FriMi), improving usability and timely rollout through UI/UX design, process mapping, and cross-functional coordination.
Banking Trainee - Digital Products
Nations Trust Bank PLC
Jan 2024 - Jan 2025 (1 year)
Drove UAT, authored test cases, and contributed to initiation and enhancement of retail digital products including merchant onboarding and consumer platforms, improving product readiness and quality.
Intern - Digital Products
Nations Trust Bank PLC
Jan 2023 - Jan 2024 (1 year)
Designed low- to mid-fidelity wireframes, created process and customer journey maps, and validated digital banking journeys against real customer behaviors to inform product decisions.
Education
Degrees, certifications, and relevant coursework
International Business Management University of Staffordshire
International Business Management
Currently pursuing studies in international business management at the University of Staffordshire (ongoing).
S. Thomas' College, Mt. Lavinia
GCE Advanced Level, Secondary Education
Activities and societies: Basketball (First Five Player, Colors Holder); Go-Karting (Competitive Racer, 2-year Colors Holder); Karting Endurance Champion 2018; multiple karting placements 2019–2020; CMSC Karting Slalom awards; Prize Winner – All Island Graded Examinations (2011–2013).
Completed secondary education at S. Thomas' College, Mt. Lavinia with GCE O/L and GCE A/L qualifications.
Availability
Location
Sri LankaAuthorized to work in
Job categories
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